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FOUNDATION - LEVEL I  
     
The 13 modules in the Foundation Level will provide you with an understanding of the travel and tourism industry, the practicalities of the travel professional's role in this industry, the importance of exceeding customer expectations, and the role of technology in the travel industry.

In addition, you will become familiar with related subjects such as industry regulations, codes, world geography, air fares and ticketing, visa and health requirements, as well as tour programmes.

By successfully completing the two-paper examination, you will become qualified as a holder of the IATA-UFTAA International Travel and Tourism Foundation Diploma and will be entitled to add the designation "DTTF" (Diploma in Travel and Tourism Foundations) after your name.

Recommended pre-qualifications: a Secondary/High School Leaving Certificate/Diploma, as well as good math and English-language skills.

Who will benefit
  • Students who wish to have a career in the travel industry
  • Junior travel consultants
  • Airline personnel
  • Tour operators who deal regularly with travel agents
  • Personnel of large companies responsible for making travel arrangement
COURSE CURRICULUM
  • The Business Environment of the Travel and Tourism Industry
  • Geography in Travel Planning 1
  • Travel Formalities
  • Products
  • Land Transport – Rail 1
  • Water Transport – Ferry
  • Land Transport – Car and Camper
  • Tour Packages 1
  • Hotels
  • Air Transport Essentials
  • Support Services
  • Customer Service
  • Technology in the Travel Industry 1
  • Air Fares and Ticketing
  • Electronic Booking Tools (CD-ROM) - NEW!
  • Global Distribution Systems Training
  • The Electronic Booking Tools Module:
  • Gain a better understanding of a Global
  • Distribution System, an essential computer-based tool used by travel industry professionals to instantly confirm and manage flight, hotel, car and other reservations.
  • Develop practical entry-level technological skills by learning about computer entries and the concepts behind them.
Note: The objective of this module is to provide you with entry-level training on Global Distribution Systems. It does not replace the full version GDS Training and GDS Fares and Ticketing Courses.

How you will benefit
  • Make appropriate travel arrangements and reservations
  • Calculate and quote appropriate air fares
  • Complete international travel documents in accordance with the applicable IATA rules and procedures
  • Answer customers' queries, quote rates and supplements, explain conditions and book tour products
  • Acquire the necessary skills and knowledge to ensure that your front-line contact with the customer is outstanding
  • Understand the role of information technology – Global Distribution Systems and the Internet
  • Upon receiving the IATA-UFTAA International Travel and Tourism Foundation Diploma, it is recommended that you take the IATA-UFTAA GDS Training Course – essential in today's automated workplace.
  • Travel Agencies that hire employees who hold the IATA-UFTAA International Travel and Tourism
  • Foundation Diploma meet one of the requirements towards becoming IATA-accredited agencies.
REGISTRATION PROCEDURE AND FEES
Foundation Level Registration/ Enrolment/ Exam Fee charges to be paid directly to IATA-ITDI.
Kindly check with the preffered Authorised Training Centre (ATC) of IITC for details.
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IATA USEFUL INFORMATION
EXAM SCHEDULE
 
Available in the following Centers : Mumbai, Ahmedabad, New Delhi.
 
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