Aviation & Tourism Management

Aviation & Tourism Management Course

This comprehensive course is designed for students wishing to pursue a career in the Aviation- Travel & Tourism industry. Students can expect lucrative openings in Airlines, BPO's, Hotels & Tourism Industry.

Course Duration - 12 Months

Recommended Pre-Qualification - HSC Certificate, basic Mathematics & English language skills.

Available in the following Centers - Mumbai & New Delhi

Course Curriculum

Role and Functions of IATA

  • History and Organization
  • Trade Association activities
  • Tariff co-ordination activities
  • IATA-UFTAA dialogue
  • IATA Bank Settlement Plan (BSP)
  • IATA members

International Regulations & Conventions

  • The Chicago convention
  • Bilateral agreements
  • The Warsaw convention
  • IATA General conditions of Carriage

World & Travel Geography

  • Longitude, Standard time and DST
    (Daylight Saving Time)
  • Time differences & International Dateline
  • Calculation of Transportation time for Flight journeys
  • Study of the world to be done in accordance with
    IATA outlines.

Baggage Handling

  • Definition and Regulations
  • Free Baggage allowance
  • Dangerous goods
  • Live Animals and Excess value charges

Travel Agency Operations & Management

  • The Travel agent, Terminology
  • Functions of a Travel Agent
  • Departments of a Travel Agency
  • Operations - Functions and Purpose of various Departments
  • Incentives and source of Income
  • IATA recognition of a Travel Agency
  • Facilitation procedures (visa & passport)
  • Management related to Airlines
  • Cargo Agencies

Airline Reservation

  • How to make a Reservations
  • Reservation codes
  • PNR Creation
  • OAG Flight Guides (Manual Reservations)
  • Construction of Unpublished Transfer connections
  • Reservation through Internet

Airfare Calculation

  • Intensive training in Fare calculation
  • Use of official Tariff manuals ( Air tariff & PAT)
  • IATA Fares and Definitions
  • Global indicators (2 letter direction codes)
  • Published fares
  • Fare types - Normal and Special fares
  • Seasonal fares
  • The Mileage system
    • Maximum permitted mileage -MPM
    • Ticketed point mileage - TPM
    • Extra mileage allowance - EMA
    • Extra Mileage surcharge -EMS
    • Higher intermediate point - HIP
  • One way Backhaul Check Rule
  • Round and circle trip
  • Circle trip minimum check (CTM)
  • Mixed class travel
  • Child and Infant fares
  • Limitation on Indirect travel
  • Currency regulation
  • Taxes
  • World wide special fares
  • Domestic fares

Role and Functions of UFTAA / ICAO

  • What is UFTAA / ICAO
  • Aims and activities of UFTAA / ICAO
  • IATA 3 -letter codes

 

Travel Terminology

  • Currency abbreviations
  • Terms and definitions
  • ATC / IATA codes and abbreviations

Transport Industry

  • Water: Ocean, Cruises & Ferries
  • Land: Railways, Bus/Coach, Car Rental

Aircrafts & Airports

  • Definition and Regulations
  • Aircraft Parts, Airport, In Flight Services
  • Airport Handling Procedures

Travel Documentation

  • Passports & Visas
  • Health Documents
  • Practical use of TIM ( Travel information manual )
  • Foreign Exchange Regulations

Airport Handling

  • Pre flight work
  • Reporting time
  • Post flight work
  • Customer facilities at Airport
  • Passenger requiring Special Handling

Ticketing

  • E-ticketing / Satellite Ticketing printing / Online tickets
  • Accurate Ticketing as specified in the IATA
  • Ticketing Handbook
  • Issue of Tickets with a Published fare
  • Domestic Ticket Issuance

Hospitality

  • Introduction to Hospitality
  • Front office Organization
  • Reservation
  • Check-in and check-out Procedures
  • Guest Relations Executives

Tourism

  • Tourism Organizations
    • ITDC : India Tourism Development corporation
    • DOT : Department of Tourism
    • WTO : World Tourism Organisation
  • Tourism and Forms of Tourism
    • Eco tourism
    • Adventure tourism
    • International tourism
  • Impact & Future of Tourism
    • Economic
    • Social
    • Environmental
    • Causes of Rapid growth in Tourism
  • Destination India & Abroad
    • India at a glance
    • Historical glance
    • Cultural Scene
    • India's Tourist attractions
    • Tourist attractions in Europe, S.E. Asia, etc.
    • Tour Planning and Tour costing

Tourism Product & Marketing

  • Planning, Development & Organizing
  • Co-ordination & Implementation
  • Skills of a Manager

Additional Benefits *

  • CRS Training (Amadeus/Galileo/Sabre)
    A CRS is a global computerised distribution and reservation system for the travel industry, used in both travel agencies and airline sales offices worldwide. It is possible to have access to various events, currency conversions, car rental companies, weather forecasts and a host of useful information.
  • Foreign Language (Basic Level)
  • Personality development & communication skills

* Only at Select Centers

IITC offers Placement Assistance & Internship Opportunities

Designing
Aviation & Hospitality
IATA Training Programs
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