Foundation Level I

IATA Foundation Level I Course

IATA Authorization Nos. IN-ITC-2-95-001/3/4/5/7/8/9/10/11

The 13 modules in the Foundation Level will provide you with an understanding of the travel and tourism industry, the practicalities of the travel professional's role in this industry, the importance of exceeding customer expectations, and the role of technology in the travel industry.

In addition, you will become familiar with related subjects such as industry regulations, codes, world geography, air fares and ticketing, visa and health requirements, as well as tour programmes.

By successfully completing the examination, you will become qualified as a holder of the IATA-UFTAA International Travel and Tourism Foundation Diploma and will be entitled to add the designation "DTTF" (Diploma in Travel and Tourism Foundations) after your name.

Recommended pre-qualifications: a Secondary/High School Leaving Certificate/Diploma, as well as good math and English-language skills.

Available in the following Centers - Mumbai (All Centers), Ahmedabad, New Delhi.

Who will benefit

  • Students who wish to have a career in the travel industry
  • Junior travel consultants
  • Airline personnel
  • Tour operators who deal regularly with travel agents
  • Personnel of large companies responsible for making travel arrangement

Course Curriculum

  • The Business Environment of the Travel and Tourism Industry
  • Geography in Travel Planning 1
  • Travel Formalities
  • Products
  • Land Transport – Rail 1
  • Water Transport – Ferry
  • Land Transport – Car and Camper
  • Tour Packages 1
  • Hotels
  • Air Transport Essentials
  • Support Services



  • Customer Service
  • Technology in the Travel Industry 1
  • Air Fares and Ticketing
  • Electronic Booking Tools (CD-ROM) - NEW!
  • Global Distribution Systems Training
  • The Electronic Booking Tools Module:
  • Gain a better understanding of a Global
  • Distribution System, an essential computer-based tool used by travel industry professionals to instantly confirm and manage flight, hotel, car and other reservations.
  • Develop practical entry-level technological skills by learning about computer entries and the concepts behind them.

How you will benefit

  • Make appropriate travel arrangements and reservations
  • Calculate and quote appropriate air fares
  • Complete international travel documents in accordance with the applicable IATA rules and procedures
  • Answer customers' queries, quote rates and supplements, explain conditions and book tour products
  • Acquire the necessary skills and knowledge to ensure that your front-line contact with the customer is outstanding
  • Understand the role of information technology – Global Distribution Systems and the Internet
  • Upon receiving the IATA-UFTAA International Travel and Tourism Foundation Diploma, it is recommended that you take the IATA-UFTAA GDS Training Course – essential in today's automated workplace.
  • Travel Agencies that hire employees who hold the IATA-UFTAA International Travel and Tourism
  • Foundation Diploma meet one of the requirements towards becoming IATA-accredited agencies.

  • Foundation Level Registration/ Enrolment/ Exam Fee charges to be paid directly to IATA-ITDI. Kindly check with the preferred Authorised Training Center (ATC) of IITC for details.

  • Total Registration Fee Payable as on 01 February, 2016 (inclusive of Courier & Exam fee) to IATA is:
    Foundation Level - 643US$
    Consultant Level - 578US$

  • Registration for Foundation & Consultant Level is valid for 18 months from the date of enrolment. It means that the Course has to be successfully completed within 18 months from date of Registration. The Training duration by the ATC (IITC) will be for 3 to 4 months.

The Registration deadline dates set by IITC are -
  • 28th November for March Exam
  • 27th February for June Exam
  • 29th May for September Exam
  • 12th September for December Exam

However the ATC (IITC) reserves the right to Stop/ Reject Registrations prior to the IATA-ITDI deadline dates.

  • The Exams for all sessions are usually held on the 1st Sunday of the exam week.

  • Passing Percentage is 60% for Pass class & 85% for Distinction class.

  • Total number of EXAM attempts - 2 (including the 1st attempt).

    We wish to advise you that the 3rd examination attempt for distance learning courses will not be available effective from August 1, 2016.

    This has been necessitated due to the fact that the pass rate has been abysmally low for those students taking the 3rd attempt. Two attempts are enough for any students who wish to make a career in this industry.

  • The exam papers are set & corrected by IATA-ITDI in Montreal, Canada.

    Air-India is the Local co-ordinator for conducting the exams on behalf of IATA-ITDI.

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