Managing the Travel Business

IATA Managing the Travel Business Course


With more than 1 billion international trips each year, the travel industry offers travel professionals excellent business opportunities. This course will help you take advantage of these opportunities by improving your skills in supervising and managing people and by building business relationships based on win-win negotiating strategies. Learn how to be competitive by developing new products and market them effectively. You will also gain insight on agency accounting procedures to build business plans that lead to good financial health.

IATA’s "Managing the Travel Business" course is your passport to a more rewarding career in the Travel & Tourism industry.

What you will learn

Upon completing this course you will have the skills to :

  • Understand the manager's roles and responsibilities within a travel agency
  • Coach and motivate employees
  • Develop sound negotiating skills
  • Develop new products and services
  • Arrange special interest travel and tour production
  • Set up proper back office operations

Key Topics

  • Administration and accounting
  • Strategic management and negotiation
  • Product development
  • Meeting and event planning
  • Sales and marketing plus developing a social media strategy

Recommended pre-qualifications
- IATA Travel and Tourism - Foundation / Consultant Diploma holder / appeared.

Available in the following Centers - Bandra & Ghatkopar, Mumbai


  • Managerial Skills
  • Negotiation Skills
  • Special interest Travel and Tour Production
  • Event and Meeting Management
  • Travel Agency Financial management and Assessment

Career ambitious? Enrol today in the "Managing the Travel Business" course to gain a competitive advantage.

  • Managing the Travel Business Registration/ Enrolment/ Exam Fee charges to be paid directly to IATA-ITDI. Kindly check with the preferred Authorized Training Centre (ATC) of IITC for details.

  • Total Registration Fee Payable as on 01 April, 2017 (inclusive of Courier & Exam fee) to IATA is:
    Managing the Travel Business - 490US$

  • Registration for Managing the Travel Business Level is valid for 18 months from the date of enrolment. It means that the Course has to be successfully completed within 18 months from date of Registration. The Training duration by the ATC (IITC) will be for 3 to 4 months.

The Registration deadline dates set by IITC are -
  • 28th November for March Exam
  • 27th February for June Exam
  • 29th May for September Exam
  • 12th September for December Exam

However the ATC (IITC) reserves the right to Stop/ Reject Registrations prior to the IATA-ITDI deadline dates.

  • The Exams for all sessions are usually held on the 1st Sunday of the exam week.

  • Passing Percentage is 60% for Pass class & 85% for Distinction class.

  • Total number of EXAM attempts - 2 (including the 1st attempt).

  • The exam papers are set & corrected by IATA-ITDI in Montreal, Canada.

    Air-India is the Local co-ordinator for conducting the exams on behalf of IATA-ITDI.

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